FAQ's

What levels of service do you offer?

We currently offer the following:

Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either pick up your order at our restaurant or have it delivered.
Delivered & Dressed Buffet: We drop off your buffet, set it up and bring a table cloth, wire chaffing dishes and sterno. (Slight upcharge added.)
Full Service Buffet: Our catering team will set-up, serve your guests and replenish your buffet and keep it tidy during your event. Afterwards, they will clean up everything.

How do I know you will do a good job?

We recommend you check out our reviews. If you and/or your committee have never sampled our food, we look forward to providing a tasting.  It costs nothing to ask. Just call Jake's Smokehouse Bar-B-Que at (757)721-7850 to set up a time convenient to you. One taste and you'll know we'll do a great job for you!

How much notice do you need to book my catering?

For Drop off/Pick up Catering, we ask for 24 hours notice. However, please feel free to call us at (757)721-7850 for last minute orders. We'll move heaven and earth to take care of you.

For Full Service Catering, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar. Feel free to call us for short notice events. If we have an opening, we are more than happy to work for you.

Do you have any minimums for catering?

Our Self-Service Catering packages require you order for a minimum of 10 guests. Our Full Service Catering requires you order for a minimum of 50 guests.

Is delivery available?

Yes. We currently offer delivery to the Hampton Roads area. Delivery charges are based on distance from the restaurant and size of the order. Please call (757)721-7850 for specifics.

What is your cancellation policy?

For all self-service catering orders, we require at least a twelve hour notice. For all full service orders, we require 48 hours, as we have scheduled staff and blocked off our catering calendar.